Delivery and return

Delivery and return 

Your pack shipment and returnment policy

Packages are generally dispatched within 2 working days after receipt of payment and are shipped via BPost with tracking and drop-off without signature. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

We are shipping to:

Belgium (5,99)
The Netherlands (5,99)


Returns
If you want to return an item you must notify us within 7 days after having received your purchase. To return an order please contact sports [at] benjaminbonte.be and await our return confirmation and shipping details. When received, you can return your order by the following procedure:
Make sure that the product is still in perfect condition with undamaged packaging. We reserve the right to refuse any returs who or not in the original condition.
Place the product in a shipping box or plastic bag. Enclose the original sales receipt to the product.

The return and financial responsibility is yours. We don't do refunds. You can change the item for a different size or something else in the store. Or you can get a BB Concept gift card.